Refund Policy

Customer satisfaction is our priority. Therefore, if you are not completely satisfied with the product you purchased, we will be happy to process a return or exchange that suits you. Below you can find our return and refund policy:

Return Process

• To initiate a return request, please contact us within 14 days of receiving the product.
• Upon your return request, we will provide you with the necessary instructions for the return.
• To be eligible for a return, the product must be in its original packaging, unused, and in a sellable condition.

• Return Eligibility
• Requests for returns or exchanges are accepted as long as the products are undamaged and in their original packaging.
• For personal-use items, the return process depends on hygiene-related conditions.

Refund Process

• Once the returned products are inspected, the refund process will begin.
• Refunds will be issued using the original payment method (credit card, bank transfer, etc.).
• The refund process will be completed within 14 days of the product being returned.

Shipping Fees

• The shipping fees for returned products are the responsibility of the customer. Please note that you must cover the shipping costs for the return process.

Contact

• Feel free to contact us with any return or exchange requests. Our customer service team is here to answer your questions and assist you.
• If you have any questions regarding our return and refund policy, please do not hesitate to reach out to us.

Sincerely