DISTANCE SALES AGREEMENT
DISTANCE SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1. SELLER Title: KLOTHO TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ Address: Zafer Mah. 142. Sk. Ekose No: 7, 34513 Esenyurt / İstanbul Phone: +90 212 856 24 61 · +90 536 699 13 10 Email: support@klothomaia.com Mersis No: 0564053883000013 Tax No: 5640538830 (Avcılar Tax Office) (Hereinafter referred to as "SELLER")
1.2. BUYER The person placing an order through the website under this agreement will be referred to as the "BUYER". The address and contact information used by the Buyer when placing the order will be considered the primary source.
ARTICLE 2 – SUBJECT
The subject of this agreement is the sale and delivery of the product, the characteristics and sales price of which are specified below, ordered by the BUYER electronically through the SELLER's website, and the determination of the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
ARTICLE 3 – SUBJECT OF THE AGREEMENT, PRODUCT, PRICE AND PAYMENT
The type, kind, quantity, brand/model, sales price, payment method, and recipient information of the product(s) purchased electronically consist of the information available at the time the order is finalized. The person to be invoiced and the person who made the contract must be the same.
ARTICLE 4 – GENERAL PROVISIONS
4.1. The BUYER declares that they have read and are aware of the basic characteristics of the product, the sales price, the payment method, and preliminary information regarding delivery on the website, and that they have provided the necessary confirmation electronically. 4.2. The product subject to this contract will be delivered to the BUYER or the person/organization at the address indicated, within the time frame specified in the preliminary information section on the website, depending on the distance of the BUYER's place of residence for each product, provided that this period does not exceed the legal 30-day limit. 4.3. For the delivery of the product, it is a condition that this contract has been approved electronically and that the price has been paid using the payment method preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER shall be deemed to be relieved of the obligation to deliver the product. 4.4. If, after delivery of the product, the bank or financial institution fails to pay the SELLER the product price due to the unauthorized or unlawful use of the BUYER's credit card by unauthorized persons, not resulting from the BUYER's fault, the BUYER is obligated to return the product to the SELLER within 3 days, provided that the product has been delivered to the BUYER. In this case, the shipping costs shall be borne by the BUYER.
ARTICLE 5 – RIGHT OF WITHDRAWAL
5.1. The BUYER has the right to withdraw from this contract within 14 (fourteen) days of the delivery date of the product to himself or to the person/organization at the address indicated, by notifying the SELLER through the following communication channels, without incurring any legal or criminal liability and without giving any reason.
5.2. To exercise the right of withdrawal, it is mandatory to notify the SELLER within this period via the email address support@klothomaia.com or by phone at +90 212 856 24 61 · +90 536 699 13 10 .
5.3. In case of exercising the right of withdrawal: a) The invoice for the product delivered to the third party or the BUYER, b) Return form, c) Returned products must be delivered complete and undamaged, including the box, packaging, and any standard accessories.
5.4. The SELLER shall receive the cancellation notice. The seller will refund the total amount to the BUYER within a maximum of 14 days of receiving the item.
ARTICLE 6 – RIGHT OF WITHDRAWAL I. UNUSABLE PRODUCTS
According to regulations, the right of withdrawal cannot be exercised for the following products: a) Goods prepared according to the buyer's requests or personal needs. b) Goods whose protective elements such as packaging, tape, seal, or wrapping have been opened after delivery; those whose return is not suitable for health and hygiene reasons (e.g., underwear, swimwear, cosmetics, etc.). c) Goods that are perishable or whose expiration date may pass.
ARTICLE 7 – RESOLUTION OF DISPUTES
In the implementation of this agreement, the Consumer Arbitration Boards and the Consumer Courts in the seller's place of residence (Istanbul/Esenyurt) shall have jurisdiction up to the value declared by the Turkish Ministry of Trade.
ARTICLE 8 – ENTRY INTO FORCE
By making payment for the order placed through the site, the BUYER agrees to all the terms of this agreement. He/She is considered to have accepted it.
Company Information
Manufacturer & Brand Owner
KLOTHO TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Zafer Mah. 142. Sk. Ekose No: 7, 34513 Esenyurt / İstanbul, Türkiye
Phone: +90 212 856 24 61 · +90 536 699 13 10
Email: support@klothomaia.com
Mersis No: 0564053883000013 · Tax No: 5640538830 (Avcılar Tax Office)
U.S. Sales Entity
KLOTHO LLC
2431 E Devon Ave
Elk Grove Village, IL 60007-6212
United States
Phone: +1 224-706-5616
Email: support@klothomaia.com
KlothoMAIA products are manufactured in Türkiye by KLOTHO TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ and sold in the United States by KLOTHO LLC. KLOTHO LLC is the authorized U.S. seller of KlothoMAIA products.